This mid-Atlantic financial services company operates as a subsidiary of a leading European banking and insurance group that has offices in over 30 countries. Providing brokerage services to private banking customers, high tech startup companies and world renowned corporations and investment houses, this commercial bank must have automatic, accurate, compliant, and secure recordkeeping have to remain competitive. MTS Software Solutions provided the document management software, workflow and intelligence this commercial bank needed.
A large bank in the New York area needed to fix the mistakes that another company made in their AP, Loans, Back Office, and Credit Departments. This multi-billion dollar commercial bank had to correct their customer service issues based on speed and efficiency of their work flow processes. MTS Software Solutions corrected all of these problems and created a solution that benefited the staff and most importantly the customer.
"My only regret is that we didn't contact MTS Software Solutions sooner. Decisions relative to commercial and residential loans are now made in real time as the loan file is being created. In addition, our AP, AR and HR departments operate more efficiently – with searchable documents and email notifications; this change was worth it."
- Company Spokesperson
